Terms and Conditions

Introduction

These Terms and Conditions ("Terms") govern your access to luckylinerco.slonik.store and your use of the Lucky Liner account, wallet, casino games and rewards programme. By creating an account, or by using the site without one, you agree to these Terms, our Privacy Policy, our Cookie Policy and any specific rules shown with a game, reward or promotion.

If specific rules for a game, reward or promotion conflict with these Terms, the specific rules apply to that game, reward or promotion. If you do not agree with these Terms, please do not use the site.

Definitions

• "We", "us", "our" means Ellipse Entertainment Limited, trading as Lucky Liner.
• "You", "player" means the person who registers or uses the site.
• "Account" means your personal Lucky Liner account, including your profile, wallet and histories.
• "Wallet" means the Canadian-dollar balance held in your account.
• "Liner Points" means the loyalty points earned through the rewards programme. They have no cash value.
• "Bonus Shop" means the catalogue where Liner Points can be exchanged for rewards.
• "Daily Wheel" and "Daily Rewards" mean the daily spin and daily check-in features described in sections 14 and 15.
• "Verification" means the checks of identity, age, address and location described in these Terms.
• "Alberta" means the Province of Alberta, Canada.

Operator Information

• Legal company name: Ellipse Entertainment Limited
• Trading brand: Lucky Liner
• Regulator: Alberta Gaming, Liquor and Cannabis (AGLC)
• Market authority: Alberta iGaming Corporation (AiGC)
• Support: support@luckylinerco.slonik.store

Applicable Jurisdiction

Lucky Liner is offered only within the Province of Alberta, under the oversight of Alberta Gaming, Liquor and Cannabis (AGLC) and within the online gaming market managed by Alberta iGaming Corporation (AiGC). Our services are not offered in any other province, territory or country.

Using the site from outside Alberta does not create any right to play, and any activity that takes place while you are outside the province may be cancelled.

Eligibility

You may open and use an account only if all of the following are true:

• you are at least 18 years old;
• you are physically located in Alberta whenever you play;
• you are acting for yourself, not for anyone else;
• you are not self-excluded from Lucky Liner or under an active gambling exclusion in Alberta;
• you are not an employee or contractor of Ellipse Entertainment Limited or of a game provider involved in running the games, or a member of their household;
• you are legally able to enter into a binding contract.

We may refuse to open an account, or close one, if we have reason to believe these conditions are not met.

Minimum Age

The minimum age for Lucky Liner is 18. You confirm your age at the age gate on your first visit and again when you register, and we verify it against your ID before any withdrawal or real-money play. The age gate does not replace verification.

If we find that an account was opened by someone under 18, we will close it, void any gameplay, and return deposits to the original payment method. Liner Points and rewards on such an account are cancelled.

Account Registration

To register you must provide your full name, email address, date of birth, home address with an Alberta postal code, phone number and a password. The information must be true, complete and your own, and you must keep it up to date in My Account.

• Only one account is allowed per person. Duplicate accounts may be closed and any rewards on them cancelled.
• You are responsible for keeping your password secret and for all activity on your account.
• Tell us straight away at support@luckylinerco.slonik.store if you think someone else has accessed your account.

Identity Verification

Before you can withdraw or play for real money, you must complete identity, age and address verification. You submit your legal name, a document type (driver's licence, passport or Alberta photo ID card), the last four characters of the document number, and confirm that your address matches the document.

Your account status shows Unverified, Pending or Verified. An account is Verified only after the checks are successfully completed. We may ask for additional documents at any time, including proof of address or proof of ownership of a payment method, and we may restrict the account until they are provided. Giving false or altered information is a breach of these Terms.

Geographic Restrictions

You must be physically located in Alberta to access real-money casino games. Being an Alberta resident is not enough on its own, and being a resident elsewhere does not stop you from playing while you are physically in the province, provided you meet every other condition.

We confirm your location using your device's location, checked on our server against the provincial boundary. An IP address alone is not accepted as proof. Location is re-checked before each game session. You must not use VPNs, proxies, location-spoofing tools or any other method to hide or misrepresent your location; doing so may lead to cancelled play, forfeited rewards and account closure.

Deposits

• All balances and transactions are in Canadian dollars (CAD).
• Deposits can be requested with the methods shown in your wallet: currently Interac e-Transfer, Visa Debit, Mastercard Debit and iDebit. Minimum and maximum amounts, fees and processing times are shown at checkout and depend on the method.
• You may only use payment methods registered in your own name.
• A deposit request is recorded as Pending and your balance is credited only after the payment is confirmed by the payment service.
• A deposit that would exceed your deposit limit for the current day, week or month is refused.
• Deposits are not accepted while a time-out or self-exclusion is active.
• The wallet is not a bank account and does not earn interest. Deposits should be made for the purpose of play, not to store or transfer money.

Withdrawals

• Withdrawals are available only to verified accounts.
• You can withdraw up to your available balance. The amount is set aside from your balance when you submit the request, which then shows as Pending while it is reviewed.
• Withdrawals are paid to a method in your name that supports withdrawals, currently Interac e-Transfer or iDebit. Where possible, we pay back to the method you used to deposit.
• Processing time depends on the method and on any additional checks. We may delay or decline a withdrawal while we complete verification, anti-money laundering or fraud checks.
• Withdrawals are not available while a time-out or self-exclusion is active; your balance stays in your account and can be withdrawn when the restriction ends, or on request if you close your account.
• Liner Points and Bonus Shop rewards cannot be withdrawn.

Casino Games

Our lobby features games from Games Global, Relax Gaming, Blueprint Gaming, Big Time Gaming, NetEnt, Pragmatic Play, Evolution, Playtech and Stakelogic. Each game has its own rules and paytable, published by the provider inside the game, and those rules form part of these Terms.

• Game outcomes are determined by the provider's certified systems. Neither we nor you can influence them.
• If a game malfunctions, any affected rounds and payouts are void, and stakes on those rounds are returned.
• Real-money play is not open yet. Until it is, signed-in players who launch a game see a message that it is currently unavailable in their region, and the attempt is recorded in game history.
• Games are not offered in a free-play or practice version.

Bonus Shop

The Bonus Shop lets you exchange Liner Points for rewards such as free spins vouchers, casino rewards and loyalty upgrades. Each item shows its name, type, cost in Liner Points, eligibility, conditions, expiry date and status: Available, Claimed, Expired or Unavailable.

• Only Available items can be claimed, and only if you have enough Liner Points and meet the stated eligibility.
• Points are deducted when you claim. You cannot hold two copies of the same reward at once.
• Claimed rewards must be used before their expiry date; unused rewards lapse and points are not refunded.
• Liner Points have no cash value, cannot be transferred or sold, and are cancelled if the account is closed.
• We may add, change or withdraw items. Items you have already claimed keep the conditions shown when you claimed them.

Daily Wheel

Signed-in players aged 18 and over can spin the Daily Wheel once every 24 hours, counted from the time of the previous spin. The result is drawn on our server using a random, weighted draw across the segments shown on the wheel, and the animation in your browser only displays that result.

• Possible outcomes are Liner Points, a Bonus Shop voucher or no reward for that day. The wheel never pays cash.
• Every spin and its result are recorded in your reward history.
• The wheel is unavailable during a time-out or self-exclusion.
• Automated or scripted spins and the use of multiple accounts are not allowed.

Daily Rewards

The daily check-in can be claimed once per calendar day in Alberta time (Mountain Time). Consecutive days move you along a seven-day streak, with a set number of Liner Points for each day and the largest amount on day seven. After day seven the streak starts again from day one.

If you miss a day, the streak restarts from day one at your next check-in. Check-ins are unavailable during a time-out or self-exclusion, and the points values shown on the Rewards page are the ones that apply.

Promotions

From time to time we run promotions, listed on the Promotions page. Each promotion shows its name, description, eligibility, terms and expiry date. Some require you to opt in from your account.

A promotion is only available to eligible, verified players physically located in Alberta, and only within its stated dates. We do not send promotions to accounts on a time-out or self-exclusion.

Bonus Conditions

Where a reward or promotion carries conditions, such as which games it can be used on, how long it lasts, or any wagering requirement, they are shown to you before you claim or accept it. If you do not accept the conditions, do not claim the reward.

• Only one account per person, household, device or payment method may benefit from a reward or promotion, unless its terms say otherwise.
• We may cancel rewards and associated winnings obtained through abuse, collusion, multiple accounts or a technical error.
• Rewards are never a promise of winnings.

Responsible Gambling

Gambling involves financial risks. Play responsibly and only spend what you can afford to lose. Your account includes these tools, all available in My Account:

• Deposit limit: daily, weekly or monthly.
• Loss limit, session limit and reality check.
• Time-out: 24 hours, 7 days or 30 days.
• Self-exclusion: 6 months, 1 year or 5 years.

Lowering a limit takes effect immediately. Raising or removing a limit takes effect after a 7-day cooling-off period, during which the existing limit stays in force. A time-out cannot be shortened once it starts. We may also restrict an account if we see signs of gambling harm. Support resources are listed on our Responsible Gambling page, including the Alberta Health Services Addiction Helpline at 1-866-332-2322, available 24/7.

Self-Exclusion

You can self-exclude from Lucky Liner for 6 months, 1 year or 5 years. Self-exclusion starts as soon as you confirm it and cannot be shortened or cancelled. If a longer restriction is already active, the longer one remains.

During self-exclusion you cannot deposit, withdraw, claim rewards or play, and we do not send you marketing. You are responsible for not opening new accounts while excluded; any account opened during an exclusion will be closed. For a wider break from gambling in Alberta, see the AGLC Self-Exclusion Program on our Responsible Gambling page.

Anti-Money Laundering

We follow Canada's anti-money laundering and anti-terrorist financing rules. We verify identity, monitor transactions for unusual patterns, and may report transactions to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as the law requires.

We may ask about the source of your funds, delay or refuse transactions, freeze balances and close accounts where we suspect money laundering or other illegal activity. Depositing and withdrawing without genuine play is not permitted.

Fraud Prevention

The following are prohibited: using another person's identity or payment method, opening multiple accounts, colluding with other players, using bots or scripts, exploiting errors or faults in the site or games, spoofing your location, and making chargebacks on legitimate deposits.

If we reasonably suspect fraud, we may suspend the account, void affected play, cancel rewards and Liner Points, withhold winnings linked to the fraud, recover losses and share information with payment services, the regulator and law enforcement.

Privacy

We collect and use personal information, including verification, location, payment, gaming and reward data, as described in our Privacy Policy. By using Lucky Liner you acknowledge that processing.

Liability

We provide the site and games with reasonable care, but we cannot promise that they will always be available or free of errors. To the extent permitted by law, we are not liable for indirect or consequential losses, for losses caused by your internet connection or device, or for losses resulting from your breach of these Terms.

Nothing in these Terms limits liability that cannot be limited under the law of Alberta, including liability for fraud or for death or personal injury caused by negligence. Gambling losses that result from the normal operation of a game are not losses we are responsible for.

Intellectual Property

The Lucky Liner name, logo, site design and text belong to Ellipse Entertainment Limited or its licensors. Games, game artwork and game names belong to their providers.

You may use the site for your personal, non-commercial entertainment only. You may not copy, reproduce, frame, scrape or modify any part of it without written permission.

Dispute Resolution

If you have a complaint, contact our support team first at support@luckylinerco.slonik.store or through the Contact Us page, with your account email and any transaction, session or reward ID. We will acknowledge your complaint, investigate it and give you a written answer.

If you are not satisfied with our final answer, you may refer the matter to Alberta Gaming, Liquor and Cannabis (AGLC). Records held in our systems, including transaction, game and reward histories, are used to determine the outcome of disputes.

Applicable Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. You agree that the courts of Alberta have jurisdiction over any dispute arising from these Terms or your use of Lucky Liner.

Changes to Terms

We may change these Terms to reflect new features, regulatory requirements or legal advice. The date at the top of this page shows the latest version.

We will let you know about material changes by email or in your account before they take effect. If you keep using the site after that date, the new Terms apply; if you do not accept them, you may close your account and withdraw your available balance, subject to verification.